Returns & Exchanges
At Gravel, we stand by the quality of our fashion essentials and offer a 30-day window for returns or exchanges on all unworn items with original tags. We strive to make the process as seamless as your style, ensuring you find the perfect fit every time.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
- 3.Label and Ship
Print the prepaid shipping label provided through the portal, secure it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.